Return Policy – Quickzon
At Quickzon, we are committed to providing our customers with fresh, high-quality groceries and ensuring complete satisfaction with every purchase. We understand that sometimes situations may arise where you need to return or exchange an item.
Eligibility for Returns
Returns are accepted if the product delivered is damaged, expired, defective, or incorrect compared to your order. Customers are required to inform us of such issues within 24 hours of delivery through our customer support channels, along with relevant order details and clear images as proof.
Return Conditions
Products must be returned in their original packaging and condition, and perishable items must be returned immediately to maintain quality standards. Once the return is approved, Quickzon will arrange for a replacement or initiate a refund as per our policy.
Refund Process
Refunds, when applicable, will be processed to the original payment method within a reasonable time frame. Please note that items that have been opened, used, or are not in their original condition will not be eligible for return.
Non-Returnable Items
Certain products, such as fresh dairy, meat, and bakery items, may be exempt from returns unless they are damaged or expired upon delivery.
Policy Updates
Quickzon reserves the right to update or modify this Return Policy at any time. Any changes will be reflected in the latest version available on our platform.